We’re cool too..

We’ve finally decided to break down and setup a Twitter account for Hawk Host. Why? Well actually for several reasons! Besides allowing us to integrate with the new website to add a splash of “freshness” – it will allow you to keep up-to-date with recent happenings here at Hawk Host. Like what you might ask?

  • Company updates
  • Maintenance Schedules
  • Live maintenance updates (as they’re happening)
  • Server emergencies (ongoing issues such as hardware failure)
  • Random ramblings from staff
  • Allows us to be hip and cool

Ultimately this allows us another form of communication to our customers; one in which we strive to improve. We believe communication is key to providing a quality service (that and, well quality). Hope to see you fellow nerds people following soon!

Twitter URL: http://twitter.com/hawkhost

*EDIT*: I forgot to mention we got this idea from one of our customers recommending it to us – so don’t be shy in giving us some input on what YOU would like to see.

-Cody

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3 Responses to We’re cool too..

  1. Dave K. says:

    Wow….are you guys angling for “Best Web Host Ever Award”, or what????? 🙂

    I just called in the read-only file system issue on Neptune. First off, Cody jumped to take care of it after I brought it to his attention via the Online chat help (coolness #1). Then after I quit the chat, I wondered, how will I stay on top of progress so I know when to resume my work? While pondering that question, I found this blog post about Twitter. Sure enough, a minute or two after I’d brought it up, Cody had posted a Twitter update saying what was going on and telling users to stay tuned (coolness #2).

    I love this communication between HH and us users!!!!!! This is reason 1, 2, and 3 why I just renewed for a year after my initial 3-month trial expired!

  2. Black-Xstar says:

    twitter followed 🙂

  3. Cody says:

    It’s good to see some interest in this as a platform for communication – assuming more people become interested we may start rolling out Twitter-only promos 🙂

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