GEO-IP Databases – We’re not in Kansas anymore

This is going to be a brief post as to why (as some customers have aptly pointed out) some of our IP’s will show up in completely different locations than where your website was setup in.

The way most GEO-IP databases work is they’ll pull up the registrant information on an IP range and wherever the country & locality of the owner is (usually where the business is registered) it will default that range to that country / locality. As we operate on a global scale in many locations you can see how this can start to become faulty and inaccurate – if we own IP’s and have them allocated to Dallas, Singapore, Amsterdam but they all show as “Canada” in the database customers will get confused.

I’m not in Canada.

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O Canada — Our Home and Native Land

We’re celebrating a holiday today here in Canada, Victoria Day. The holiday is meant to honor the birthday of Queen Victoria, who by all accounts was a pretty unique lady. She had 9 kids, took over the throne at 18 years old, and had a reign that lasted just shy of 64 years. As a proud Canadian company (with a little bit of time on our hands today), I figured we’d make a blog post dedicated to the great white North.

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cPanel Theme Changes and Free Semi-Dedicated Hosting Upgrades

We’re in a good mood this week it seems, as this is our second free upgrade for our customers in less than a week. Five days ago, we doubled the bandwidth limit for all reseller plans at no cost to you. Today, we’re giving our semi-dedicated customers free bandwidth and disk space upgrades. We’ve also made some slight changes to our custom cPanel theme.

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Out With the Old, In With the New: Moving to PHP 5.3 and MySQL 5.5

As of this announcement, all of our servers are now running PHP 5.3 and MySQL 5.5 as the default versions. Up until this point (and for a number of years), we were running PHP 5.2 and MySQL 5.1 as default, and they’ve served us well. There comes a point though where you need to say goodbye to old friends, and usher in the new generation.

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Resellers Rejoice: Free Bandwidth Upgrades On The House

Congratulations, Hawk Host resellers. You’re getting a free upgrade on your bandwidth quota. We’re doubling the limits for each reseller plan, and it won’t cost you a dime.

Our Gift To You

Our Gift To You

This upgrade applies to any reseller customer on our bronze, silver, gold, or platinum hosting plan. You’ll see the new values reflected on your account within the next week, but if you’d like the upgrade applied sooner just send our billing department an email, or submit a ticket directly through https://support.hawkhost.com

The new values for your plans are as follows:

Bronze Reseller Plan: New bandwidth quota is 300GB, up from 150GB.
Silver Reseller Plan: New bandwidth quota is 600GB, up from 300GB.
Gold Reseller Plan: New bandwidth quota is 900GB, up from 450GB.
Platinum Reseller Plan: New bandwidth quota is 1200GB, up from 600GB.

You’re reading that right friends, twice the bandwidth by simply being a customer of Hawk Host. No need to thank us though, this is just a small token of appreciation for you choosing us to host your websites.

We’re not done here though. Anyone looking to sign up for a reseller plan, this is the week to do so. For the next 7 days (Saturday, May 11th through midnight on Friday, May 17th) we’re offering the following deal for any reseller plan in any location:

Sign up using coupon code resellerspecial2013 and you’ll receive a 40% recurring discount. This promotion is valid for the lifetime of your reseller account.

You can sign up right through our website to get started. Don’t forget, our reseller plans come with some other great perks:

  • Get a free WHMCS license with any silver plan ($15 value)
  • Get a free WHMCS license, dedicated IP, and AlphaSSL certificate ($33 value) with any gold or platinum reseller plan

If you have any questions at all our sales team is happy to assist. Just send us an email or submit a  sales ticket and we’ll be happy to answer any questions. :)

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Back To The Basics: Shared web hosting, Reseller web hosting, Semi-Dedicated web hosting and VPS Hosting

Sometimes its easy to take for granted that every customer coming your way knows all about the Internet. In reality, this is hardly the case. Your average person doesn’t know what bandwidth is or why they need it, what cPanel is, or even how to compose an email. We’re going to take a step back here and approach our hosting plans like your first time user would.

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Introducing our PHP Selector and PHP 5.5: The Choice is Yours

A long time ago, we realized that offering just one PHP version (at the time, 5.2.X) was not going to last forever. As the release of PHP 5.3.X quickly approached, we needed to find a solution to let our customers decide what they wanted to run. After all, everybody likes having options, and more importantly new customers don’t want to see you offering only legacy versions. So our sysadmins went to work and we figured out a solution that let us run multiple versions of PHP concurrently. Pretty cool, right? Now 3 years later we’ve implemented a better solution with more options and an easy to use interface. Oh, and we now support PHP 5.5. You ask, we deliver.

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How to Have a Safe and Secure Hosting Experience

One of the growing trends (perhaps the largest) we’re seeing in the shared hosting industry is the number of account compromises as a result of lax security by website owners. As a host we implement a number of technologies to try and reduce these “automated” exploits, but it’s simply impossible for us to protect every website we host from every attack. As a website owner and operator, there are a number of basic and easy steps you can take to add additional security (and peace of mind) to your website. Trust me when I say an hour of your time now to prevent an exploit will save you days of work down the road if you’re compromised.

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Introducing CageFS – A Quick Overview

Being in a cage doesn’t always have to be a bad thing. In fact, we’re about to put all of our users in one. Figuratively, of course. We’re working on rolling out CageFS, a technology developed and created by the good folks over at CloudLinux. CageFS is an addition to the OS CloudLinux develops, which we use exclusively across all of our shared, reseller, and semi-dedicated servers. The goal of installing CageFS is both your account and our servers will be more secure, but that is an oversimplification of what is really an important upgrade for everyone involved.

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Hawk Host and HostJury: A 72 Hour Shared Hosting Special

Time to get excited folks, our first big promotion of 2013 is here. We’ve partnered up with HostJury (http://hostjury.com), one of the industries largest and most trusted review sites, to run a promotion for 72 hours starting Wednesday, February 27th through Friday, March 1st. We’ll be offering two separate discounts, the first being a one time 60% discount and the second being a recurring 35% discount. These promotions are valid for any of our shared hosting services on any billing term.

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