We’re happy to announce that all our servers now support the ability to utilize two-factor authentication within cPanel. Two factor authentication (2FA) adds an additional level of security where in not only your password is required but an additional code typically retrieved from another device such as a phone.
Two factor in your cPanel is completely optional and is by no means required. If you however have a phone with you at all times it can be quickly setup. This means if someone were to ever retrieve your password they would still be unable to login to your cPanel. To set it up all you need to do is login to cPanel go to the security category then Two-Factor Authentication:
Here you will be advised you’ll need a smartphone and and time based one time password (TOTP) app. A few examples of these would be
- Google Authenticator (Android, iOS and Blackberry)
- Duo Mobile (Android and iOS)
- Authenticator (Windows Phone)
- Authy (Android, iOS, Blackberry and Windows Phone)
Then using your preferred app you’ll scan the QR code in and provide the security code that is generated by your two-factor authentication application. Now the next time you login to cPanel you’ll provide your username and password as per usual then be asked for your security code:
If you have any questions about this new great security feature our support team are there 24/7 to assist you.
I can not activate Two Factor Authentication with my Google Authenticator apps. Scan barcode, enter six-digit code, click Configure Two-Factor Authentication and this error message appear:
Failed to set user configuration: The security code is invalid.
@Luan –
Is the time on your phone properly set? Usually that would cause this issue. If not please submit a ticket to our helpdesk so we can see what’s happening.
Thanks!
Finally, thanks a lot Hawkhost 🙂
I wish to mention FreeOTP as another app that you can use for 2FA, it is open source, sponsored and officially published by Red Hat, easy to find at the marketplace.
I do not know what that enable authentication. please give me a link. best or let me do steps 1 Video. Thanks hawkhost.com
Without a Proxy Extension, I cannot login to my dashboard, it tells me cookies expired. What might be the problem?