You would be surprised at how often this gets brought up to our pre-sales / general inquiries – people are very concerned whether our company (or other prospects) are “going anywhere”. By this I can only assume they mean financially / going poof overnight leaving them stranded while taking their money. While I don’t blame them for asking, it makes me wonder why they would take the words from our mouth at face value (see below for more clarification).
If you were to ask a sales person for Verizon Wireless if they think you should switch to AT&T I would imagine theie response would be a “no” followed by some random sales propaganda. My point is this: if you’re concerned with something as important as a company going under, do your own research and don’t ask a sales person!
What does this mean?
It simply means do your homework. Take a peak on Google, see when the domain was registered, see when the company was founded. Is it a registered business? Do they provide you with contact information (physical address, phone, etc)? All of these are questions you should be asking / looking for when searching for a host. After you’ve done all of that, look for third party reviews of the host. By that I mean by looking on forums such as WebHostingTalk, SitePoint, V7N, and such to see what your peers have to say about the host.
This is more sales propaganda!
Yes it is, though I think it applies to everyone. We here at Hawk Host take great pride in our transparency with our customers – we’re very verbose when it comes to anything that could affect services to providing our history. We believe communication and clean business practices are the best way to grow a company – and it’s yet to fail us. Though this may seem smug (albeit, it kind of is) – I personally believe companies should take a note of how we do things (not exclusively us, as plenty of companies do). Be honest, be blunt, don’t take shortcuts, treat your customers with respect, reap the benefits.
Are we going anywhere?
Simply put – no. We’re extremely stable, both fincancially and technically speaking. We have no debts, our company is privately held, and we’re a happy bunch.
Hopefully this didn’t go too far, but I thought it was important given the current situation amongst us (economy, etc). Hopefully our customers (and future customers) can rest assured Hawk Host is not going anywhere.
**NOTE** This is purely an opinion piece by me, and does not officially represent Hawk Host.
-Cody
I have been a happy customer for more than a year and host several sites through Hawk Host. Grade A hosting!
Being happy is a good thing.
Not going anywhere implies stagnancy which is not a good thing.
Surely Hawk Host must be going towards a goal of some sort?
Quo Vadis?
The people are asking whether the company is being sold or if it’s closing it’s door. It’s a ridiculous question to ask and that is what Cody’s getting it. It’s not about whether we’re expanding or anything of that nature.
In the past few months we’ve done the following
– Upgraded all legacy machines
– Made LiteSpeed web server standard
– Launched a new site
– Added new features to our VPS offerings (LiteSpeed is a big one)
This does not take into account our growth in terms of customers. Every month we gain more customers than we did the previous. We will easily double our subscriber base every year at the current rate.
The statement “Hawk Host is not going anywhere” sounded so absolute that I had to challenge it. But I do understand the context it was written in. I merely took it out of context and added a little twist.
Yes, Hawk Host has accomplished a lot and it is definitely going somewhere. Is it not?
Anyways…
If such questions are often asked, then it is an excellent opportunity to convince these people and win them over. Sometimes people ask questions just to see the types of replies given or how effectively unusual questions are handled. It may tell them a lot about the company and its staff.
Nice catch – I may decide to rewrite the headline due to the way it sounds. It didn’t even occur to me that it could be interpreted that way! Whoops. Hindsight is always 20/20 I suppose..
I agree – and we always respectively explain to them the companies past, and ideals for the future. Though I can see how some people may ask just to evoke a response I can’t imagine the majority of people ask this solely for that purpose – I personally get the vibe that they’re honestly asking if we’re a stable company. To each their own I suppose.
Thanks for the thought provoking comment 🙂
This is a purely curious question Cody… but is your last name “Salter?” From WHT?
Nope, it’s CodyRo 🙂
No offense to anyone, but I’m glad you’re not that two timing… um.. nevermind….. I’m just glad you’re not Cody Salter is all 🙂
hawhost is cool host, cheap and fast. I think it’s great service